Local language collections provide measurable benefits to accounts receivables collection performance but often these benefits are lost due to reporting fragmentation and lack of standardised processes within regional/international offices.

Each office often works to a separate agenda when a standard automated collection process would generate improved collection performance and reporting benefits.

The Moreton Smith hosted collection software will connect your offices on a single platform so that you can implement an automated collection process throughout your regional and international credit control departments.

The centralised collection system will drive productivity using pre-established workflows incorporating ISO language code recognition for local language communications integrated with outbound collector call activity.

Our shared service centre can also provide you with the flexibility to manage certain languages internally and outsource other languages to our credit control team who will provide you with access to an expanded collections resource of more than 20 languages.

Connecting your regional offices on a single collection platform together with our shared service centre will provide you with the flexibility and scalability to meet your current and future accounts receivable needs.