Credit Control Services
No single solution fits every client so we provide a bespoke collection service that achieves the dual benefit of improved cash collection whilst maintaining positive customer relations.
The Moreton Smith credit management system integrates fully with accountancy and ERP systems providing a high-end IT solution without capital expenditure.
Live reporting tools allow you to monitor collection activity and obtain real time cash flow projections built upon current customer responses.
The on-line management reports include an interactive query management system, customer payment behaviour profiling and customised collection performance analysis.
International Credit Control
The undisclosed credit control service is available as a seamless additional resource to your internal credit control team.
International ledgers can be outsourced to Moreton Smith as an extension of your existing credit control team to provide linguistic collection calls. Moreton Smith specialises in cost-effective ledger management providing our clients with an expansive and flexible linguistic resource to support the internal credit teams skill base. Our current service covers over 20 languages in more than 120 countries worldwide.
Credit Control Resource Support
Moreton Smith credit control resource support is a process-driven credit control service to manage low-value high-volume customers.
Clients that apply the Pareto's Law credit management approach outsource their low-value high volume customers to Moreton Smith so that the internal credit team can concentrate solely upon the high-value customers that account for 80% of revenue. This release of internal resource enables the credit team to apply a more hands-on approach to high-value clients to improve DSO and query resolution through increased account management. Moreton Smith manages the lower-value clients using our process-driven service of interactive communications and professional collection calls.
Credit Control Outsource
The Moreton Smith credit control outsource service is a full Invoice to Cash credit control solution.
Moreton Smith provides a full credit control outsource service managing the entire Invoice to cash process from invoice creation through to cash application.
The full credit control service will be a natural extension of your business profile so that you may benefit from a fusion of expanded resources and improved credit management systems.
Collection strategies are implemented through process-driven chase paths with interactive communications for instant document delivery followed by professional collection calls to accelerate cash collections.
Our development team are experienced in the complexities of systems integration and will manage the transition so that you achieve seamless progression to our outsourcing solution.