With over 15 years experience in UK and Global collections for many FTSE 100 companies the MSL collection team have a depth of experience in the collection of UK and export debt. The current collection team converse with debtors in 26 languages from our offices in Farringdon, London. This experience has become invaluable to UK lenders and Insolvency Practitioners enabling them to a have a resource available to cope with large volumes of transactions.

• On site data extraction from site within 24 hours.
• Immediate import of data to E-Collect 365 system with on site scanning to ensure collectors have the supporting debt information on their screens when speaking to debtors. The system then enables this information to be emailed immediately when on the phone to debtors.
• Full dunning cycle of client letters including disclosure / chasing letters either via email or post.
• Your statement on line facility to allow the collectors to take credit card payments.
• Automated estimated to realise reporting.
• On going web based and email reporting is automatically processed to the Lender or Advisor giving complete transparency of the entire process.
• Automated escalation process to the MSL pre legal collection team.

Ongoing case management and web based reporting of all legal cases either with MSL advisors or client dictated legal advisors.

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