"Excellent online service and genuine advice"

"Having met with the Directors of Moreton Smith at various industry functions, I decided to discuss options for International Debt Collection with them. My experience with the company and its Directors was very professional; with an efficient in-house Legal team and an excellent online service for keeping me up-to-date on progress on files, I found they could offer genuine advice on collections methods in difficult territories. I have no hesitation in recommending them to my industry colleagues."

Nigel Fields MICM, Director
Credit Twentieth Century Fox International

"Remarkable debt recovery results"

"Moreton Smith Ltd produced remarkable debt recovery results for Fenner Drives last year, especially in the Middle East. They provide a professional approach and handle every case, regardless of geographical location, in a swift and efficient manner at a competitive rate. I highly recommend Moreton Smith Ltd for debt recovery."

Sharon Snyder, Credit Manager
Fenner Drives

"Innovative thinking"

"I have worked with the team at Moreton Smith for several years within the Media Sector where I found them to be very professional, efficient and proactive in their approach. This type of service is reflected in their vision to bring traditional debt collection into the 21st Century where they have not only managed to collect very difficult debt both in the UK and Europe but have found their e-Commerce to be informative and interactive which has made the liaison and management of the relationship very simple. Since moving recently to the Public Sector I am continuing to enjoy the relationship where they have brought their innovative thinking to the table and have assisted me to find solutions and ways forward to enable Family Mosaic to succeed."

Viv Davies, Head of Collections and Credit Control
Family Mosaic

"Excellent service"

"Moreton Smith has worked with us for many years and has been instrumental in collecting overseas and UK tuition fee debt that would otherwise have been written off. From Director to Collector, they have always given excellent service and are an integral part of our collection process."

Alicia V Vazquez, Deputy Credit Manager
Kings College, London

"Head and shoulders above their competitors"

"Moreton Smith has consistently provided us with an excellent service. They have been highly successful in collecting from our delinquent export accounts even those that we had given up hope of ever seeing funds! They have given us their professional opinions and been extremely communicative from start to finish of those collections assigned to them. They are most definitely head & shoulders above their competitors!"

Gerri Lyons-Askham , Credit Manager
AICM

"Seamless communications"

"I have been dealing with Moreton Smith for over four years in the company's assistance with both international and domestic debt collection. I am very pleased with their services. With seamless communications, I have found them to be professional, transparent in their approach and responsive to my needs. I can access my accounts for the latest update at any time and my queries are always readily and clearly answered. They have been very successful in collecting doubtful debt in a timely manner and I would definitely recommend them to anyone looking for a third party collection agency."

Lydia Marshall, European Credit Manager
ITT Industries Ltd

"Our sole outsourcing partner"

"Moreton Smith has supported our debt recovery process by working with us as our sole outsourcing partner. They have increased our success rate on age debt recovery and have helped reduce our DSO in the process. The business process and workflows between our teams run smoothly which provide continuity in our collection process, an essential part of managing our sales ledger. The team at Moreton Smith recover our debts with great success and whilst doing so also ensure our customers are re educated to prevent future late payment."

Martin Packham, Group Credit Manager
Reed Business Information

"The online system is more advanced than that of the competition"

"Having met with the Directors of Moreton Smith at the PPA Credit Awards (where they were voted Credit Supplier of the Year), we agreed to give them a trial on our domestic debts. The online system is more advanced than that of the competition, and excellent for listing performance figures. We are recovering back 63% of the charges that we are being billed from Moreton Smith. This means that nearly two thirds of the difficult debtors placed are paying costs and interest. Keep up the good work."

Diane Donnelly, Credit Manager
CMP Information

"The resulting efficiency gains have already paid for this system a number of times over"

"Moreton Smith has proved to be a key partner in our drive for efficiencies in our cash collection process. They have shown a real understanding of the individual needs of our business and the flexibility to fit their collection system to those needs.
The Moreton Smith hosted collection system has transformed the way our credit control department interacts with our customers. Through a combination of intelligent workflow and interactive e-communications we now ensure that we contact our customers at the optimum time and provide them with an easy way to respond. Whether they wish to raise a dispute, download a copy invoice, make a payment promise or pay by credit card, it can all be done online without the need to interact with a credit controller. The resulting efficiency gains have already paid for this system a number of times over."

Dan Harris, Group Financial Process Manager
UBM Information Ltd

"Superior functionality"

"We selected the Moreton Smith solution as it provides superior functionality to that of any other product in the market place. As well as this, Moreton Smith's flexible approach to partner with Regus really set them aside from any other supplier in the industry."

Xenia Walters - CFO
Regus

"Highly Successful"

"Moreton Smith has consistently provided us with an excellent service. They have been highly successful in collecting from our delinquent export accounts even those that we had given up hope of ever seeing funds! They have given us their professional opinions and been extremely communicative from start to finish of those collections assigned to them."

Hillfoot Steel Limited