Within 10 years the company was established as a leading agency with over 600 clients and managing more than £1 billion of client receivables annually.

The company has sought to employ leading practitioners within credit management such as Charles Mayhew (MICM) who joined the Board of Directors in 2003 and Richard Brown (MICM) who joined as a Director in 2004 bringing with them considerable expertise in international collections and software development. The in-house training programme and policy of nurturing new talent ensures the company's continued tradition of rewarding endeavour and excellence. Moreton Smith team members were recognised by The Institute of Credit Management by achieving two runner-up positions at the ICM07 industry awards.

The company was awarded Credit Supplier of the Year in 2004 for professionalism and innovation.

In recent years Moreton Smith has developed groundbreaking process-driven solutions that are now being used by some of the world’s leading companies as an integral part of their cash collections and credit management processes.