Here are Moreton Smith's key steps to an engaging experience and payment success:

We will contact your customer immediately in their local language through one of our linguistic collectors and provide a clear instruction on how to settle the unpaid invoice. The customer will also receive an interactive communication electronically so that they may view the outstanding debt at a glance, together with clear instructions of how to pay immediately online or through to your designated bank account.

Alternatively, they can click a different button to raise a dispute. The system is automatically updated with details of any dispute given.

This triggers an immediate alert to the collector who will resolve the situation and call the customer for payment.

Contact Moreton Smith today for a faster, more effective, streamlined payment process, designed to improve the customer experience.