Moreton Smith can provide you with the technology and resource that will drive your international receivables through our award-winning hosted collection system.

Our collection system integrates voice and translated e-communication on a pre-established workflow to guarantee standardised collection performance across international customer accounts.

This is achieved by country ISO language recognition so that a translated communication is automatically delivered to your customer and assigned for follow-up calls to a member of your credit control team with local-language skills.

There is no need to worry if you do not have the language skills internally as our collection team can provide you with a flexible and expandable language resource of more than 20 languages. Our shared resource solution means that you can assign certain languages internally and outsource other languages to our credit control team who will provide a seamless non-disclosed collection service.

A translated collection process runs through each and every service delivered by Moreton Smith. Whether you decide to use our international collections service, license our e-communication system or deploy our fully hosted collection software you will have the assurance that your overseas customers are receiving local-language communications throughout the invoice to cash process.