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e-Communications

Introduction

Increase effective customer contacts through the award winning e-communications system

e-Communications is the next-generation of mass-communication systems that will reduce the cost of postage and provide you with an effective customer contact tool to automate your collection process.

1. e-Communications is measurable and will track communication delivery to each customer and report page opens back into your AR system.

2. e-Communications is interactive and enables your customer to easily report payment promises and disputes at transaction level back to your AR system.

3. e-Communications has an e-commerce facility that enables your customer to pay online.

e-Communications will drive immediate productivity gains by eliminating unnecessary calls to paying customers and targeting outbound call activity to non-responsive and slow-paying customers.

e-Communications is simple to implement and will generate immediate cost reduction and improved customer experience.

Delivery Report diagram
Delivery Report diagram