Credit professionals who recognise the benefits of an external collection agency such as increased linguistic resource, improved technology and international expertise also realise that these benefits must also be aligned with the business collection strategies and compliance regulations.

Moreton Smith understands and implements best practice throughout the order-to-cash process providing total transparency from placement to collection.

Your collection strategy will be configured within award-winning collection software integrating voice and e-communication so that the collection team can optimise collection results through a pre-established workflow and escalation process.

Our collection team includes a linguistic resource of more than 20 languages to provide you with the additional cover so that your customers are contacted within their local language. Every voice call is recorded and email communications are forensically stored for quality control and training purposes.

Our collection software provides a real-time window with complete transparency so that each account may be scrutinised for collection activity right down to individual collection notes.

With a fully supported disaster recovery system for both data and telephone you have the complete assurance that your accounts receivables activity will always remain uninterrupted.

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